Situation

When you start viflow, the message No suitable Visio version could be found on this PC appears. The Visio functions are therefore not available in viflow.

The program will then terminate or start with limited functionality.

Solution

Most likely, a version of Visio that does not match the installed version of viflow has been installed on your PC. This message also appears if you are using Visio 2016 or older.

Microsoft Visio, and therefore also the Office package, can be installed in a 32- or 64-bit version. According to this version, the viflow version in 32 or 64 bit is also required.

• Microsoft Visio/Office – 64 Bit <<<===>>> viflow 7/8/9/subscription – 64 Bit
• Microsoft Visio/Office – 64 Bit <<<====>>> viflow 7/8/9/subscription – 32 Bit >>> Install viflow 64 Bit
• Microsoft Visio/Office – 32 bit <<<===>>> viflow 7/8/9/subscription – 32 bit
• Microsoft Visio/Office – 32 Bit <<<====>>> viflow 7/8/9/subscription – 64 Bit >>> Install viflow 32 Bit

If you have installed versions of viflow and Visio that do not match this list, the easiest way is to uninstall the viflow version and reinstall the matching version.

Alternatively, but usually much more complex, you can also uninstall and then reinstall the Visio/Office version.

If the message continues to appear or if you have specific questions about this topic, please contact our support team at ››› support@viflow.de.