For some errors in viflow, the online repair program from Microsoft Visio can help.

If the following errors occur, repairs make sense

• viflow does not start; an error message from Microsoft Visio may appear.
• Individual or all process graphics cannot be opened.
• The export of the WebModel does not start or does not complete.
• All error patterns not mentioned here after consultation with viflow support

How to perform Visio online repair

1. If necessary, close the viflow and Visio programs.
2. In Windows, open Settings – Apps – Installed apps.
   
3. Scroll to the Microsoft Visio program, open the selection menu by clicking on [...] {{1}} and select the entry Change {{2}}.
   Alternatively to scrolling through the program list, search for Visio in the search field {{3}}.

4. In the new window, highlight Online Repair {{4}} option and click Repair {{5}}.
   

5. Now follow the repair routine instructions.