Error code "1612" in the "ViCon Update" program
Applies to: viflow (subscription | 9 |8 ) | Article: 1344219 | Updated on 06.03.2025
Administrator rights required
You need administrator rights for the procedure described. If you do not have this or are unsure how to carry it out, please contact your IT department or administration with this article.
If an error message with the error code "1612" appears when installing an update in the ViCon Update program and manual uninstallation of the viflow program is also not possible, please proceed as follows:
- Download and run the following file from the Microsoft site:
››› https://support.microsoft.com/kb/17588
Among other things, this program cleans registry entries that prevent programs from being uninstalled correctly. - Run the wizard to diagnose a non-functioning program installation and use this to remove the viflow program.
- Download the current viflow version from our download page:
››› https://download.viflow.de - Reinstall the viflow software.
32 or 64 bits?
Please note that the software packages to be installed and complete installation files must match the Visio version used - 32 or 64 bit!
You can find more information about viflow updates in the article ››› How to keep viflow up to date .