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viflow + Visio

Differences: viflow subscription version | viflow 9 purchase version

Applies to: viflow (Abo | 9) | Article: 2926632 | Updated on 13.11.2024

viflow can be purchased either as a subscription or as a purchase version.

Fundamental differences

Both versions are subject to (usually) monthly update cycles and regularly receive free program updates (bug fixes). With the purchased version, you receive these updates within the licensed purchased version (e.g. viflow 9). The subscription licenses also contain new functions that may only be included in the purchased version at a later date – then with a new version number. The subscription version does not have a version number, as it basically represents the latest software version with all available functions.

Therefore, there are always some differences in the range of functions and possibly the user interface between the purchase version and the subscription version. These differences between the current purchase version of viflow 9 and the viflow subscription version are listed below.

Technical differences between viflow subscription and purchase versions

For a more detailed description, please click on the individual headings or the [+] symbol.

Merge objects

In viflow (subscription) objects can be merged. To do this, select the object that you want to merge with another. Then go to the Start – Merge {{1}} tab and select the object that you want to merge into the selected object.
 A very useful feature, for example to remove duplicate users without losing important data.

You can find all information about this function in the viflow help under ››› Start tab – viflow object – Merge.

This function is not available in viflow 9; merging objects, including comparing properties, must be done manually.

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Display the structure/folder view when starting the viflow WebModel

In the WebModel, you can use viflow (subscription) to configure the contents of the main and properties windows as well as the cockpit selection options after export.

In viflow (subscription) you can select whether the object trees are displayed in the structure or folder view when the WebModel starts. To do this, activate or deactivate the corresponding entries under Settings – Administrative Settings.

This saves you the need to subsequently adjust the view, which is necessary in viflow 9.

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Live chat and direct access to support functions

viflow (subscription): In the viflow backstage (File menu) under Help {{1}} you will not only find an overview with direct access to our support offers, but you can also contact our support team directly via live chat {{3}}.

It is also possible to arrange online and callback appointments, submit support requests or open the knowledge base from here {{2}}. You can also access the viflow help and quick start guide from this page and open the "How to" series.

Here you will also find the Copy Telemetry ID to Clipboard function {{4}}, which can be very helpful when contacting our support team.

In viflow 9 you can access the help and support pages from here, the telemetry ID can be found under File – Options and the live chat is not available at this point, but can be accessed via the homepage.

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All articles in viflow + Visio

  • Process model cannot be opened because it is not compatible
  • Process Model cannot be exported as WebModel
  • Diagnostics, Logging and Event Viewer for viflow
  • Empty process graphics cannot be deleted
  • Export as WebModel takes an unusually long time
  • Shape cannot be deleted from graphic
  • Message "Insufficient Permissions" during import
  • viflow does not start (no error message)
  • Perform online repair of Microsoft Visio
  • Restore Process Model (from backup or WebModel)
  • Differences: viflow subscription version | viflow 9 purchase version
  • Error "No suitable Visio version" when starting viflow
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